// Data Privacy · Player Rights · homebet.biz
This Privacy Policy explains how homebet collects, uses, stores, shares, and protects the personal information of players and visitors to homebet.biz. homebet is committed to handling your data responsibly, in accordance with the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
// Privacy at a Glance
These cards highlight the core principles behind homebet's approach to data privacy. The full legal text governing each area is in the detailed sections below.
homebet only collects the personal information it genuinely needs — to verify your identity, process transactions, deliver gaming services, and comply with Philippine legal requirements. We do not collect data for its own sake.
homebet applies industry-standard security measures including SSL encryption, access controls, and internal data handling policies. Personal and financial data transmitted through the platform is encrypted at all times.
homebet does not sell your personal data. Information is shared only with essential service providers, regulatory bodies as required by Philippine law, and payment processors involved in your transactions — never for commercial third-party marketing without consent.
Under the Philippines' Data Privacy Act, you have the right to access, correct, delete, and object to the processing of your personal information held by homebet. These rights can be exercised by contacting homebet support.
homebet retains your personal data only as long as necessary for the purposes for which it was collected, or as required by Philippine regulatory and anti-money laundering retention obligations. Data is securely deleted or anonymized when no longer needed.
This Privacy Policy is written to comply with the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission (NPC). homebet takes its obligations under Philippine data protection law seriously.
1.1 Scope. This Privacy Policy applies to all personal information processed by homebet in connection with:
1.2 Data Controller. The data controller responsible for the personal information of homebet players is the operator of homebet.biz. As data controller, homebet determines the purposes and means by which your personal data is processed and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently in accordance with applicable Philippine data protection law.
1.3 Applicable Law. This Privacy Policy is designed to comply with the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). Where homebet processes personal data of users located outside the Philippines, we apply equivalent standards of data protection as required.
homebet collects the following categories of personal information, depending on how you interact with the platform:
| Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender, government-issued ID details (e.g., driver's licence, PhilSys ID, SSS card, passport) | Registration and KYC verification |
| Contact Data | Philippine mobile number, email address (if provided), residential address | Registration and KYC verification |
| Account Data | Username, password (hashed), account preferences, notification settings | Account creation and ongoing use |
| Financial Data | GCash account number, Maya account number, BPI/BDO/Metrobank account details, USDT wallet address, Coins.ph account, transaction history, deposit and withdrawal amounts | Payment processing |
| Gaming Data | Game history, bet amounts, win/loss records, bonus usage, session duration, game preferences | During platform use |
| Technical Data | IP address, device type, operating system, browser type and version, time zone, language settings | Automatically on site access |
| Communications Data | Live chat transcripts, email correspondence, support ticket history, SMS communications | During support interactions |
| Responsible Gaming Data | Deposit limit settings, self-exclusion status, cooling-off period history, problem gambling flags | When tools are activated |
Sensitive Personal Information. homebet may process certain categories of sensitive personal information as defined under RA 10173, including government ID numbers required for KYC verification. Such data is collected only where strictly necessary for identity verification and regulatory compliance purposes, and is subject to enhanced security controls.
homebet collects personal data through the following methods:
3.1 Directly from You. The majority of data homebet holds about you is information you provide directly, including:
3.2 Automatically. When you access homebet.biz, certain technical data is collected automatically through standard web technologies, including:
3.3 From Third Parties. homebet may receive personal data about you from third parties in limited circumstances, including:
homebet processes your personal data for the following specific purposes:
Under the Philippines' Data Privacy Act of 2012 (RA 10173), homebet processes your personal information on one or more of the following lawful bases:
For the processing of sensitive personal information (such as government ID data for KYC), homebet relies on the legal authorization under Section 13 of RA 10173 as required for identity verification under Philippine gaming law, and applies enhanced security measures to all such processing.
6.1 No Sale of Data. homebet does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes.
6.2 Permitted Disclosures. homebet may share your personal data with the following categories of recipients, strictly on a need-to-know basis and only to the extent required for the stated purpose:
6.3 International Transfers. Where the processing of your personal data involves transfer to a location outside the Philippines (for example, to cloud infrastructure or game provider systems located abroad), homebet ensures that such transfers are subject to appropriate contractual safeguards consistent with RA 10173 and NPC regulations.
7.1 Use of Cookies. homebet.biz uses cookies and similar tracking technologies to deliver, maintain, and improve the platform. Cookies are small data files stored on your device when you visit the site.
7.2 Types of Cookies Used. homebet uses the following categories of cookies:
7.3 Managing Cookies. You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the homebet platform. Your browser's help section contains instructions for managing cookie settings.
8.1 Technical Measures. homebet implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
8.2 Organisational Measures. Internal access to personal data is restricted on a need-to-know basis. homebet staff who handle personal data are subject to confidentiality obligations and receive appropriate training on data handling procedures.
8.3 Data Breach Response. In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, homebet will notify the National Privacy Commission (NPC) in accordance with the timeframes required under RA 10173 and its implementing regulations, and will notify affected players where required.
8.4 Your Security Responsibilities. While homebet takes significant steps to protect your data, the security of your homebet account also depends on your own actions. You are responsible for maintaining the confidentiality of your login credentials and for notifying homebet immediately if you suspect unauthorized account access.
9.1 Retention Principles. homebet retains your personal data for no longer than is necessary for the purposes for which it was collected, or as required to comply with applicable legal and regulatory obligations.
9.2 Retention Periods. The following general retention guidelines apply:
9.3 Deletion and Anonymisation. When personal data is no longer required for any of the above purposes, homebet will securely delete it or anonymize it so that it can no longer be associated with your identity. Anonymized, aggregated data may be retained indefinitely for statistical and platform improvement purposes.
Under the Philippines' Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by homebet:
You have the right to be informed that your personal data is being processed by homebet, the purposes of that processing, and the categories of data involved. This Privacy Policy fulfils that right.
You have the right to request a copy of the personal data homebet holds about you, the purposes for which it is processed, and information about how it is used and shared. Requests can be made via homebet's live chat or email support.
You have the right to have inaccurate or incomplete personal data corrected. If any information in your homebet account is incorrect, contact support and homebet will update the data subject to appropriate verification.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected and no overriding legal ground for retention exists. Note that certain data must be retained to comply with PAGCOR and AMLA obligations and cannot be deleted on request alone.
You have the right to object to the processing of your personal data where homebet relies on legitimate interests as its legal basis. You also have the right to withdraw consent at any time for processing carried out on the basis of your consent, including marketing communications.
Where technically feasible and legally permitted, you have the right to receive a copy of personal data you have provided to homebet in a commonly used, machine-readable format, and to request that it be transmitted to another data controller.
If you believe homebet has processed your personal data in violation of RA 10173, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Details of the NPC complaints process are available on the NPC's official website.
To exercise any of the above rights, please contact homebet's Data Protection Officer via the contact details in Section 13 of this Policy. homebet will respond to valid requests within thirty (30) days of receipt, or notify you if additional time is required.
The homebet platform is strictly for adults aged 21 years and above in accordance with the minimum age requirements established under PAGCOR's Philippine gaming regulations. homebet does not knowingly collect, solicit, or process personal information from any individual under 21 years of age.
If homebet becomes aware that personal data has been collected from a player who is under 21 years of age, that account will be immediately suspended and the personal data will be securely deleted, with the exception of any information required to be retained for regulatory purposes in connection with the underage account investigation.
If you believe that a person under 21 has created a homebet account, please notify homebet immediately via live chat or the support email address in the footer. homebet takes underage gambling prevention seriously and will act promptly on all such reports.
12.1 Right to Update. homebet reserves the right to update or modify this Privacy Policy at any time to reflect changes in its data processing practices, legal obligations, or regulatory requirements. All changes will be effective from the date on which the revised Privacy Policy is published at homebet.biz/privacy-policy.
12.2 Notification of Material Changes. Where a material change to this Privacy Policy affects the way homebet processes your personal data, homebet will notify registered players through one or more of the following channels: prominent notice on homebet.biz; notification upon login to your homebet account; or direct communication to your registered mobile number or email address.
12.3 Continued Use. Your continued use of the homebet platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Privacy Policy, you should cease using homebet and may close your account by contacting customer support.
12.4 Version History. The effective date at the top of this document indicates the current version. Prior versions are available on request from homebet's Data Protection Officer.
homebet has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and with the Philippines' Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or to homebet's handling of your personal data, you may contact the homebet Data Protection Officer through the following channels:
Live Chat: Available 24 hours a day, 7 days a week via homebet.biz. The live chat team can route your data privacy inquiry to the DPO where required.
Email: Written data privacy inquiries and formal data subject access requests may be submitted to the homebet support email address displayed in the footer of this page. Please include "Data Privacy Request" in the subject line of your email to ensure your request is directed to the appropriate team.
Response Times: homebet acknowledges data privacy inquiries within five (5) business days. Substantive responses to formal data subject rights requests are provided within thirty (30) calendar days of receipt, consistent with the timeframes required under RA 10173.
Regulatory Authority: If you are not satisfied with homebet's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines. Information about how to file a complaint with the NPC is available on the NPC's official government website.
Responsible Gaming & Player Protection homebet is strictly for players 21 years old and above. Responsible gaming tools — including deposit limits, session controls, and self-exclusion — are available to all homebet account holders at no cost. If you have concerns about your gambling, please visit our Responsible Gaming page for full details on available support tools and resources.
// Join homebet
Create your homebet account and access 200+ slots, 50+ live casino tables, and a full Philippine sportsbook — with your personal and financial data protected under the standards outlined in this Privacy Policy.