homebet Terms & Conditions

In these Terms and Conditions, the following definitions apply unless the context requires otherwise:

By accessing homebet.biz, creating an account, making a deposit, or placing any wager on the homebet platform, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety, together with the homebet Privacy Policy and any game-specific or promotion-specific rules published on the platform.

If you do not agree to any part of these Terms and Conditions, you must immediately cease use of the homebet platform and close your account. Continued use of homebet following the publication of any amendments to these Terms constitutes your acceptance of the revised Terms.

By creating a homebet account, you also acknowledge and represent that:

• You are acting on your own behalf and not on behalf of any third party;
• All information you provide to homebet is accurate, truthful, and up to date;
• You understand that online gambling involves the real risk of financial loss;
• You are not located in a jurisdiction where accessing or using homebet would be illegal.

3.1 Minimum Age. You must be at least 21 years of age to register for and use the homebet platform. This minimum age requirement is established under the Philippine gaming regulatory framework administered by PAGCOR. homebet strictly enforces this requirement through identity verification procedures. If homebet determines at any time that a player is under 21 years of age, the account will be immediately suspended, all pending transactions will be cancelled, and any funds in the account will be subject to regulatory review.

3.2 Jurisdictional Eligibility. homebet is intended for use by players physically located in the Philippines where permitted by applicable local laws and regulations. It is your responsibility to ensure that accessing homebet is lawful in your jurisdiction. homebet does not represent that the platform is available or appropriate for use in jurisdictions outside the Philippines.

3.3 Excluded Persons. The following persons are not eligible to register or maintain a homebet account:

• Any individual under 21 years of age;
• Any individual who has previously been permanently excluded by homebet or has an active self-exclusion in place;
• Employees, directors, officers, and immediate family members of homebet and its affiliated entities;
• Any individual who has been identified by PAGCOR or any other competent authority as a person barred from gambling;
• Persons who reside in jurisdictions where online gambling is unlawful.

3.4 Verification Right. homebet reserves the right to require verification of eligibility at any time and to suspend or close accounts where eligibility cannot be confirmed.

4.1 Registration. To access the real-money features of homebet, you must complete the registration process accurately and truthfully. You are required to provide your full legal name, date of birth, Philippine mobile number, and any additional information requested during the KYC verification process.

4.2 One Account Policy. Each individual person may hold only one homebet account. The creation of duplicate or multiple accounts is strictly prohibited, regardless of the device, identity, or payment method used. homebet uses technical and manual detection methods to identify duplicate accounts. Where multiple accounts are found to be associated with the same individual, homebet reserves the right to merge, suspend, or permanently close all associated accounts and to forfeit any balances, bonuses, or winnings held therein.

4.3 Account Security. You are solely responsible for:

• Maintaining the confidentiality of your homebet username and password;
• Restricting access to your registered device(s);
• All activity that occurs under your homebet account, whether authorized or unauthorized.

4.4 Suspicious Activity. If you suspect unauthorized access to your homebet account, you must notify homebet customer support immediately via live chat at homebet.biz. homebet will not be liable for any losses resulting from unauthorized access where you failed to report the breach promptly or where the unauthorized access was facilitated by your failure to maintain account security.

4.5 KYC Verification. homebet may require you to submit government-issued photographic identification (such as a Philippine driver's license, passport, SSS card, or PhilSys national ID) and proof of address or payment method at any time, including before processing withdrawals. Failure to complete KYC verification within a reasonable period may result in account suspension and withholding of pending withdrawals.

5.1 Accepted Payment Methods. homebet accepts deposits and processes withdrawals via the following Philippine payment channels: GCash, Maya (formerly PayMaya), BPI, BDO, Metrobank, USDT, and Coins.ph. The availability of specific payment methods may vary and is subject to change without prior notice.

5.2 Deposit Requirements. All deposits must be made from a payment account registered in your own name. homebet does not accept deposits made by or on behalf of third parties. The minimum deposit amount is ₱100. homebet reserves the right to impose maximum deposit limits at its discretion, particularly in connection with responsible gaming measures.

5.3 Withdrawal Requirements. Withdrawals will only be processed to payment methods previously used to fund your homebet account and registered in your name. Before any withdrawal is processed:

• Your KYC verification must be complete;
• Any wagering requirements attached to bonus funds used in generating winnings must be fully satisfied;
• You must not have any pending disputes or investigations on your account.

5.4 Processing Times. homebet aims to process approved withdrawal requests to GCash and Maya within a short period following approval. Bank transfers may take longer depending on the receiving institution's processing schedule. homebet is not responsible for delays caused by third-party payment providers.

5.5 Currency. All transactions on homebet are conducted in Philippine Pesos (PHP). Where transactions originate in another currency, the applicable conversion rate will be applied at the time of the transaction.

6.1 General Bonus Terms. All bonuses, free bet credits, cashback offers, and promotional rewards offered by homebet are subject to the specific terms and conditions published alongside each promotion at the time it is offered. In the event of any conflict between promotion-specific terms and these General Terms, the promotion-specific terms shall prevail with respect to the bonus in question.

6.2 Wagering Requirements. Unless otherwise specified, bonus funds credited to your homebet account must be wagered a minimum number of times (the "Wagering Requirement") before they or any winnings derived from them become withdrawable. The specific Wagering Requirement applicable to each bonus is stated in the relevant promotion terms.

6.3 Bonus Eligibility. Bonuses are available only to eligible players as defined in the relevant promotion terms. homebet reserves the right to:

• Withdraw a bonus offer before it is claimed if a player is found to have violated these Terms;
• Reclaim bonus funds and associated winnings where a bonus was obtained through fraudulent activity or in breach of these Terms;
• Limit bonus eligibility based on account activity, jurisdiction, or payment method.

6.4 Bonus Abuse. homebet monitors for patterns of bonus abuse, including but not limited to: opening multiple accounts to claim the same bonus, exploiting low-risk betting strategies to meet wagering requirements with minimal risk, and participating in promotions using a payment method different from the one used for the qualifying deposit. Where bonus abuse is detected, homebet will cancel the bonus, void any associated winnings, and may permanently close the account.

6.5 Bonus Expiry. All bonuses are subject to expiry. Unless a different expiry period is stated in the promotion terms, bonus funds and any associated free bet credits will expire and be forfeited if not used within thirty (30) days of being credited to your account.

7.1 Game Fairness. All casino games available on homebet use certified Random Number Generator (RNG) technology audited by independent testing laboratories. The outcomes of all games are genuinely random and cannot be predicted, manipulated, or influenced by homebet or any player. Return-to-player (RTP) percentages for individual games are as certified by the relevant game provider.

7.2 Live Casino Games. Live dealer games are conducted in real time by professional human dealers. By participating in live dealer games, you acknowledge that the video stream may on rare occasions be subject to technical interruptions. In the event of a technical interruption mid-game, homebet will apply its void-game policy as applicable to the specific game type and attempt to resolve disputes in a fair and transparent manner.

7.3 Sports Betting. All sports bets placed on homebet are subject to the sports betting rules published in the homebet sportsbook. Odds are displayed prior to placement and are subject to change before a bet is confirmed. Once a bet is accepted and confirmed, it is binding. homebet reserves the right to void bets where an obvious pricing error has occurred.

7.4 Bets Placed in Error. You are responsible for the accuracy of all bets and wagers placed on homebet. homebet is not obligated to reverse bets placed in error where the bet was correctly accepted by the system at the stated odds. If you believe a technical error has occurred that affected a bet outcome, contact homebet support within 24 hours of the relevant event.

7.5 Malfunction Policy. In the event of a game or software malfunction, homebet reserves the right to declare a game void and return the relevant stake amount to the affected player's wallet. A malfunction voids all plays and pays.

The following activities are strictly prohibited on the homebet platform and constitute a material breach of these Terms:

• Identity fraud: Using false identity information to register an account or complete KYC verification;
• Multiple accounts: Creating or operating more than one homebet account per individual;
• Collusion: Coordinating play with other players to gain an unfair advantage in any game;
• Automated play: Using bots, scripts, automated software, or any artificial intelligence tool to place bets or interact with the homebet platform;
• Exploitation of software errors: Deliberately exploiting any technical error, glitch, or vulnerability in the homebet platform or any game;
• Chargeback abuse: Initiating unauthorized chargebacks or payment reversals after making deposits on homebet;
• Money laundering: Using homebet for any money laundering or financial crime activity;
• Bonus abuse: Exploiting promotional offers in a manner inconsistent with their intended purpose, including but not limited to arbitrage strategies;
• Impersonation: Accessing another player's homebet account without authorization;
• Underage gambling: Attempting to create or use a homebet account by any person under 21 years of age.

homebet reserves the right to investigate suspected prohibited conduct, suspend accounts under investigation, withhold balances pending investigation, and permanently close accounts found to have engaged in prohibited conduct. Depending on the nature and severity of the conduct, homebet may also refer the matter to PAGCOR or other appropriate authorities.

9.1 Commitment. homebet is committed to providing a safe and responsible gaming environment. We recognize that for a minority of players, gambling can become problematic. homebet provides a range of tools and resources designed to help players manage their gambling activity in a healthy and sustainable way.

9.2 Available Responsible Gaming Tools. The following tools are available to all homebet account holders at no cost via the account settings section:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts;
• Session Time Limits: Set a maximum session duration after which you will be automatically logged out;
• Loss Limits: Set a maximum loss threshold for a given period;
• Cooling-Off Period: Temporarily suspend your homebet account for a period of your choosing (24 hours to 6 months);
• Self-Exclusion: Permanently close your homebet account and request that you be prevented from re-registering. homebet honours self-exclusion requests immediately.

9.3 Age Verification. homebet strictly enforces the 21+ age requirement and will immediately suspend and investigate any account where there is reason to suspect underage participation.

9.4 Problem Gambling Resources. If you are concerned about your gambling behaviour, we encourage you to review the resources and tools available on our Responsible Gaming page and to seek assistance from PAGCOR's responsible gaming resources.

10.1 Ownership. All intellectual property rights in and to the homebet platform, including but not limited to the homebet brand name, logo, website design, software, content, graphics, and game interfaces, are owned by or licensed to homebet. Nothing in your use of the homebet platform grants you any right, title, or interest in homebet's intellectual property.

10.2 Limited Licence. homebet grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the homebet platform for your personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not include the right to:

• Copy, modify, distribute, or create derivative works from homebet content;
• Reverse engineer or decompile any software used by homebet;
• Use homebet's brand name, logo, or trademarks without prior written consent;
• Commercially exploit any element of the homebet platform.

10.3 Termination of Licence. This limited licence terminates automatically upon closure or suspension of your homebet account or upon your breach of any provision of these Terms.

11.1 General Limitation. To the maximum extent permitted by applicable Philippine law, homebet shall not be liable to you for any indirect, incidental, consequential, special, or exemplary damages arising from or in connection with your use of the platform, including but not limited to loss of profits, loss of data, loss of opportunity, or business interruption.

11.2 Platform Availability. homebet does not guarantee that the platform will be available, uninterrupted, or error-free at all times. Scheduled and unscheduled maintenance, third-party service disruptions, and events beyond homebet's control may result in temporary unavailability. homebet is not liable for any loss or inconvenience caused by platform downtime.

11.3 Internet and Device. You are responsible for your own internet connection and device. homebet is not liable for any losses resulting from poor connectivity, device failure, or browser incompatibility.

11.4 Accuracy of Information. While homebet takes reasonable steps to ensure the accuracy of information displayed on the platform, including odds, game outcomes, and account balances, homebet does not warrant that all information is completely free from error. In the event of a genuine and demonstrable display error, homebet reserves the right to correct the error and, where necessary, void affected transactions.

12.1 Suspension by homebet. homebet reserves the right to suspend or restrict your account at any time, with or without notice, where it reasonably suspects:

• Breach of these Terms and Conditions;
• Prohibited conduct as described in Section 8;
• Regulatory or legal requirement to do so;
• Fraud, money laundering, or identity irregularities;
• Account security concerns requiring investigation.

12.2 Termination by homebet. homebet may permanently close your account following investigation where a material breach of these Terms has been established. Upon permanent closure resulting from a Terms breach, homebet reserves the right to forfeit all bonus balances and, in cases of fraud or prohibited conduct, real money balances pending regulatory determination.

12.3 Termination by Player. You may close your homebet account at any time by contacting customer support via live chat at homebet.biz. Upon voluntary closure, any eligible real money balance (net of applicable deductions) will be refunded to your registered payment method following KYC verification.

12.4 Effect of Termination. Upon account termination for any reason, your limited licence to use the homebet platform immediately ceases. Sections of these Terms that by their nature should survive termination (including dispute resolution, limitation of liability, and intellectual property provisions) will continue to apply.

13.1 Governing Law. These Terms and Conditions and all matters arising from your use of homebet shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles.

13.2 Informal Resolution. In the event of any dispute, complaint, or concern arising from your use of homebet, you are encouraged to contact homebet customer support in the first instance via live chat at homebet.biz. homebet will make reasonable efforts to resolve complaints informally within a reasonable timeframe.

13.3 Formal Complaints. Where informal resolution is not achieved, formal complaints may be submitted in writing to homebet via the email address [email protected]. homebet will acknowledge formal complaints within 5 business days and provide a substantive response within 20 business days where practicable.

13.4 Regulatory Complaints. Where a dispute relates to homebet's regulatory obligations, you may escalate the matter to PAGCOR in accordance with PAGCOR's published complaints procedures.

13.5 Jurisdiction. Subject to the foregoing, both parties irrevocably submit to the exclusive jurisdiction of the competent courts of the Republic of the Philippines for the resolution of any disputes not resolved through informal or regulatory channels.

14.1 Right to Amend. homebet reserves the right to modify these Terms and Conditions at any time. Changes may be made to reflect: updates to the platform's products or services; changes in applicable law or regulatory requirements; responses to new patterns of player conduct; or improvements to the clarity and organization of these Terms.

14.2 Notice of Changes. Where a material change is made to these Terms, homebet will notify registered players by one or more of the following methods: prominent notice on the homebet website; notification within the platform following login; or direct communication to the player's registered mobile number or email address.

14.3 Acceptance of Amendments. Your continued use of the homebet platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using homebet and may close your account in accordance with Section 12.3.

14.4 Version History. The effective date displayed at the top of this document indicates when the current version of these Terms came into force. Prior versions are available upon request from homebet customer support.

For any questions, complaints, or concerns regarding these Terms and Conditions or your homebet account, please contact us through the following channels:

Live Chat: Available 24 hours a day, 7 days a week via the homebet.biz website. Average response time is under 5 minutes.

Email: For written inquiries, contact the homebet support team at the email address displayed in the footer of this page. Email responses are provided within 1–3 business days for general inquiries and within 5 business days for formal complaints.

For matters relating to responsible gaming and self-exclusion, please also refer to our Responsible Gaming page for dedicated support resources.